CAREER / A CONNECTED JOURNEY
Across disciplines.
Toward possibility.
13+ years in the technology, energy and industrial worlds — from commissioning gas turbines and building software to leading enterprise processes and operations.
View printable resume ↗05 / CUSTOMER OPERATIONS · CURRENTCustomer Operations Leader
GE Vernova · Dubai, UAE · Jul 2023 – Present
Lead customer operations for gas turbine services across the Gulf and Saudi Arabia, and drive regional process transformation and forecasting across MENA.
- Lead the implementation and continuous improvement of regional processes.
- Serve as Sub-Region Operations Director for the Gulf and Saudi Arabia, overseeing gas turbine services from planning through execution.
- Lead regional forecasting for Parts & Repairs across MENA for the next four years.
Key accomplishments
- Led the transformation of three processes, improving customer engagement and experience regionally and globally.
- Led transformation projects that saved the business more than 1,000 hours.
- Created and delivered an AI training program.
- Regional Award (2024) for driving business transformation.
Gas turbine servicesOperations leadershipProcess transformationForecastingAI enablement
04 / ENTERPRISE ARCHITECTURE & TRANSFORMATIONSenior Enterprise Architect
GE Digital · Dubai, UAE · Mar 2019 – Jul 2023
Led company-wide business process automation as the primary technical expert and stakeholder interface for enterprise energy projects, reducing process cycle time by 35% and cost by 15% in collaboration with engineering and sales.
- Managed a multi-domain project portfolio — solution strategy, planning, work-stream scheduling and resourcing — reducing project completion time by 35%.
- Led development, upgrades and deployment of performance and reliability analytics for energy customers across brownfield and renewable assets.
- Led regional quality reviews, training and adoption programs, reducing support requests by 15% and raising stakeholder satisfaction.
Key accomplishments
- Reduced implementation costs by 15% across multiple projects through process improvement, automation and component reuse.
- Digitalized power generation for Tunisia’s national utility (STEG), enabling reliability and performance software adoption and control-system integration during COVID-19.
- Supported key extra-work activities end to end, from identification and planning to sourcing, field execution and handover.
- Regional and Global awards for enterprise deal delivery and new partner enablement.
Enterprise architectureProcess automationPerformance analyticsRenewablesControl systems integration
03 / ASSET PERFORMANCE & ANALYTICSAsset Performance Management Practice Lead
GE Digital · Dubai, UAE · May 2017 – Mar 2019
Owned multi-million-dollar implementations of Asset Performance Management products across the region, acting as the voice of the customer in product discussions, prioritization and roadmapping, and working with sales to develop the pipeline.
- Partnered with technical pre-sales on business pitches, solution architecture and implementation schedules.
- Shaped the product roadmap with product management from customer feedback and delivery experience, achieving 100% customer satisfaction on technical delivery.
- Led workshops to develop analytics for power generation and oil & gas using vibration, temperature, flow and pressure sensors.
- Ran on-site reliability workshops to embed APM into daily operations, shift reports, rounds and monthly reporting.
- Managed the regional portfolio through standard work and KPIs, coordinating cross-functional teams for timely, high-quality delivery.
Key accomplishments
- Regional and Global awards for implementing 25 GW of power on APM in 47 days — 48% faster than the standard 90-day cycle.
- Oversaw the design of four core system-to-system product integrations across multiple platforms.
- Led a regional analytics team delivering predictive maintenance and performance solutions on APM and Predix for reverse osmosis, CSP, LNG, power generation and oil & gas.
- Designed and architected projects and migrations to AWS using native services.
APMPredixAWSPredictive maintenanceReliability
02 / INDUSTRIAL DATA & DIGITALDigital Implementation Engineer
GE Power · Dubai, UAE · Mar 2015 – May 2017
Integrated on-site time-series sources such as OPC and PI with relational data sources and APIs, cutting data processing time by 80% and increasing data accuracy by 30%.
- Developed and enhanced predictive analytics for gas turbines and LNG processing units, reducing maintenance costs and increasing asset reliability.
- Worked with software developers and hardware engineers to deliver digital solutions on time and within budget, with 100% stakeholder satisfaction.
- Tested and troubleshot digital solutions and field devices to ensure healthy data and sensor behavior.
Key accomplishments
- GM Award for deploying the first LNG digital solution, improving reliability and performance.
OPCOSIsoft PIGE HistorianPredictive analyticsLNG
01 / POWER & INDUSTRIAL SYSTEMSControls Field Engineer / Technical Assistant
GE Power · Dubai, UAE · Jan 2013 – Mar 2015
Led testing and commissioning of gas turbines during installation and maintenance, with a focus on the highest levels of quality and safety.
- Conducted FAT and SAT testing of upgrade software for gas turbines.
- Identified and resolved technical issues during installation and maintenance, working with cross-functional teams to deliver outages and upgrades on time and within budget.
- Trained on-site operations teams on GE best practices in gas turbine operation and maintenance.
Key accomplishments
- Executive Award for outstanding performance in the 2013 outages.
- Regional Innovation Award for improving the upgrade software for gas turbines.
Gas turbinesMark VI / Mark VIeCommissioningFAT / SAT
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